Privacy Policy
Effective Date: August 27, 2026
Last Updated: August 27, 2026
Tusculum AI, a DBA of VOGTS HOMETOWN ROOFING LLC ("Tusculum AI," "we," "us," "our," or "Company"), respects your privacy and is committed to protecting the personal information you provide to us through our website, forms, communications, consultations, and services.
Tusculum AI is a growth systems partner for service businesses. We help businesses improve and connect marketing, customer relationship management (CRM), customer communication, artificial intelligence, automation, lead management, follow-up, reporting, and operational processes.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and how we handle information related to SMS/text messaging.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide to us, including:
⮞ Name
⮞ Phone number
⮞ Email address
⮞ Business name
⮞ Business address or mailing address
⮞ Information about your business, systems, workflows, marketing, CRM, customer communication, or operational needs
⮞ Information related to inquiries, qualification questions, consultation requests, or service requests
⮞ Appointment and scheduling information
⮞ Information submitted through website forms
⮞ Communications you send to us
⮞ SMS/text messaging consent information
We may also automatically collect certain technical information when you use our website, such as IP address, browser type, operating system, pages viewed, referring website, device information, and other website usage information.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
⮞ Respond to your inquiries
⮞ Provide information you request
⮞ Understand and qualify your business needs
⮞ Schedule consultations or appointments
⮞ Send appointment confirmations and reminders
⮞ Communicate appointment changes or rescheduling information
⮞ Follow up regarding inquiries, consultations, or requested services
⮞ Provide service-related updates
⮞ Provide customer support
⮞ Evaluate and improve marketing, CRM, automation, AI, customer communication, and operational systems
⮞ Deliver services you request from Tusculum AI
⮞ Improve our website, services, systems, and customer experience
⮞ Maintain records of communication preferences and consent
⮞ Send marketing or promotional communications only when you have separately consented to receive those communications
⮞ Comply with applicable legal and regulatory requirements
We will only send SMS/text messages that are consistent with the type of messaging to which you have consented.
3. SMS/TEXT MESSAGE PRIVACY
If you voluntarily opt in to receive SMS/text messages from Tusculum AI, a DBA of VOGTS HOMETOWN ROOFING LLC, we use your mobile information and SMS consent for the purposes for which you provided consent.
Non-marketing SMS messages may include:
⮞ Responses to your inquiries
⮞ Requested information
⮞ Qualification questions related to your business needs
⮞ Consultation or appointment scheduling
⮞ Appointment confirmations
⮞ Appointment reminders
⮞ Appointment changes or rescheduling
⮞ Follow-up communications
⮞ Customer support communications
⮞ Service-related updates
If Tusculum AI offers marketing SMS communications, those messages may include information about Tusculum AI services, special offers, promotions, or company updates.
Marketing SMS messages will only be sent when you have separately and affirmatively opted in to receive marketing text messages.
Consent to receive SMS/text messages is not a condition of purchase.
MOBILE INFORMATION AND SMS CONSENT
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS OPT-OUT AND HELP
You may stop receiving SMS messages at any time by replying STOP to a message from us.
After you send STOP, we may send a confirmation message acknowledging your opt-out request. After your opt-out has been processed, you will no longer receive SMS messages from the applicable messaging program unless you later opt in again.
For assistance, reply HELP to a message from us or contact Tusculum AI using the contact information provided below.
Message and data rates may apply.
Message frequency varies based on your interactions with us, inquiries, appointments, requested information, service activity, and the types of messages for which you have provided consent.
5. INFORMATION DISCLOSURE AND SERVICE PROVIDERS
We may disclose personal information when reasonably necessary to:
⮞ Provide services you request
⮞ Respond to inquiries and consultation requests
⮞ Schedule and manage appointments
⮞ Provide customer support
⮞ Operate and maintain our website, CRM, communication systems, automation systems, and other business technology
⮞ Work with service providers that support our business operations
⮞ Comply with applicable legal obligations
⮞ Protect our rights, property, security, or safety
We do not sell personal information for marketing purposes.
Service providers may process information on our behalf when reasonably necessary to provide, maintain, operate, or support our services and communications.
Mobile information and SMS opt-in data are subject to the additional restrictions described in the Mobile Information and SMS Consent section above.
6. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and improve your experience.
You may adjust your browser settings to control or disable cookies. Some website features may not function properly if cookies are disabled.
8. THIRD-PARTY TECHNOLOGY AND INTEGRATIONS
Tusculum AI may use third-party technology platforms and service providers to support functions such as website hosting, forms, appointment scheduling, CRM, communications, analytics, automation, AI-assisted workflows, and customer support.
These providers may process information on our behalf as necessary to provide their services to us.
SMS opt-in data and consent are not provided to third parties or affiliates for their own marketing or promotional purposes.
9. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.
To submit a privacy-related request, contact us using the information provided below.
10. CHILDREN'S PRIVACY
Tusculum AI's services are intended for businesses and adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under the age of 13.
Our SMS messaging program is intended for individuals 18 years of age or older, as described in our Terms & Conditions.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date or Last Updated date shown above and post the revised Privacy Policy on our website.
12. CONTACT US
Tusculum AI
A DBA of VOGTS HOMETOWN ROOFING LLC
Email: [email protected]
Phone: 18304282820
Website: [email protected]
If you have questions about this Privacy Policy or how we handle your personal information, please contact us using the information above.