Terms & Conditions

Effective Date: August 27, 2026
Last Updated: August 27, 2026

These Terms & Conditions ("Terms") govern your use of the website, communications, and services provided by Tusculum AI, a DBA of VOGTS HOMETOWN ROOFING LLC ("Tusculum AI," "we," "us," or "our").

By accessing our website, submitting a form, scheduling a consultation, requesting information, or using our services, you agree to these Terms.

1. ABOUT TUSCULUM AI

Tusculum AI is a growth systems partner for service businesses.

We help businesses improve and connect areas such as marketing, customer relationship management (CRM), customer communication, artificial intelligence, automation, lead management, follow-up, reporting, integrations, and operational processes.

Our goal is to help businesses build simpler, more connected systems that support improved response times, follow-up, customer communication, conversion visibility, and operational efficiency.

2. SERVICES

Tusculum AI may provide services including, but not limited to:

  • Business and growth-system assessments

  • Marketing and lead-management support

  • CRM setup, improvement, or integration

  • Lead capture and follow-up systems

  • Customer communication systems

  • Appointment and scheduling workflows

  • Automation design and implementation

  • AI-assisted workflows and customer communication tools

  • Reporting and attribution systems

  • Process improvement and operational consulting

  • Technology integrations

  • Customer experience improvements

  • Training, testing, quality assurance, and implementation support

Specific services, deliverables, fees, responsibilities, and timelines may be described separately in proposals, agreements, statements of work, order forms, or other written arrangements between Tusculum AI and a customer.

3. NO GUARANTEE OF BUSINESS RESULTS

Tusculum AI works to improve business systems, processes, technology, customer communication, and growth operations.

However, business results can depend on many factors outside our control.

Unless expressly agreed otherwise in writing, Tusculum AI does not guarantee specific revenue, lead volume, conversion rates, advertising performance, rankings, cost savings, or other business outcomes.

4. THIRD-PARTY PLATFORMS AND TECHNOLOGY

Our services may involve or integrate with third-party software, websites, communication providers, CRM platforms, advertising platforms, artificial intelligence tools, scheduling systems, analytics tools, or other technology.

Availability, functionality, pricing, policies, and performance of third-party platforms may change independently of Tusculum AI.

Your use of third-party products or platforms may also be subject to the terms and policies of those providers.

5. ARTIFICIAL INTELLIGENCE AND AUTOMATION

Tusculum AI may use artificial intelligence and automation to support business processes, communications, analysis, workflow efficiency, and customer service.

We believe AI and automation should be implemented with appropriate testing, oversight, escalation paths, fallback procedures, and quality assurance based on the particular use case.

AI-generated or automated outputs may require human review and should not automatically be treated as professional, legal, financial, medical, or other specialized advice.

6. CUSTOMER RESPONSIBILITIES

When using our website or services, you agree to provide information that is reasonably accurate and current.

Customers are responsible for reviewing and approving business-specific information, content, offers, workflows, communications, and configurations where approval is reasonably required before implementation or publication.

Customers are also responsible for complying with laws, regulations, contractual obligations, and platform requirements applicable to their own business and communications.

7. SMS/TEXT MESSAGING TERMS

SMS Program Identity

Tusculum AI is a DBA of VOGTS HOMETOWN ROOFING LLC.

When you voluntarily provide your mobile telephone number and affirmatively opt in to receive text messages, Tusculum AI may send you SMS/text communications consistent with the consent you provided.

Non-Marketing Messages

Non-marketing text messages may include:

  • Responses to your inquiries

  • Requested information

  • Qualification questions related to your business needs

  • Consultation or appointment scheduling

  • Appointment confirmations

  • Appointment reminders

  • Appointment changes or rescheduling

  • Follow-up communications

  • Customer support communications

  • Service-related updates

Marketing Messages

If Tusculum AI offers marketing text communications, marketing messages may include information regarding services, promotions, special offers, or company updates.

Marketing text messages will only be sent when you have separately and affirmatively consented to receive marketing SMS communications.

Consent to receive marketing or non-marketing text messages is not a condition of purchase.

Message Frequency

Message frequency varies based on your inquiries, interactions with Tusculum AI, appointments, service activity, and the types of communications for which you have provided consent.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out — STOP

You may opt out of SMS communications at any time by replying STOP to a text message from Tusculum AI.

After you send STOP, we may send a confirmation message acknowledging your opt-out request. You will no longer receive SMS messages from the applicable messaging program unless you later provide consent again.

Help — HELP

For assistance with SMS communications, reply HELP to a message from Tusculum AI.

You may also contact us at:

Email: [email protected]
Phone: 18304282820

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your mobile carrier and other communications providers and cannot be guaranteed.

Privacy

Information collected in connection with SMS communications is handled according to our Privacy Policy.

Please review our Privacy Policy at:

https://tusculum.ai/privacy-policy-page-8553

8. COMMUNICATION PREFERENCES

You are responsible for providing accurate contact information.

You may update your communication preferences or request that we stop certain communications by contacting us using the information below.

SMS opt-out requests may be submitted at any time by replying STOP.

9. INTELLECTUAL PROPERTY

Unless otherwise stated in a separate written agreement, the Tusculum AI name, branding, website content, written materials, designs, systems, methodologies, and other materials created or owned by Tusculum AI are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, publish, or commercially exploit our proprietary materials without authorization, except as permitted by law or by a separate written agreement.

Ownership and permitted use of customer-specific deliverables may be addressed separately in the applicable proposal, agreement, statement of work, or other written arrangement.

10. WEBSITE USE

You agree not to use our website or services to:

  • Violate applicable law

  • Attempt unauthorized access to systems or accounts

  • Interfere with website or system operation

  • Transmit malicious code

  • Misrepresent your identity or authority

  • Use our services for fraudulent, deceptive, abusive, or unlawful purposes

We may restrict access to our website or services when reasonably necessary to protect our business, systems, customers, or other users.

11. WEBSITE INFORMATION

We make reasonable efforts to provide accurate and useful information through our website.

However, website information is provided for general informational purposes and may be updated from time to time.

Information on our website should not be interpreted as legal, tax, accounting, medical, or other regulated professional advice.

12. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Tusculum AI and VOGTS HOMETOWN ROOFING LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Any additional limitations, warranties, remedies, or responsibilities applicable to paid customer services may be addressed in the applicable written service agreement.

13. PRIVACY

Your use of our website, forms, communications, and services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, protect, and handle personal information, including mobile information and SMS consent data.

You can review our Privacy Policy here:

https://tusculum.ai/privacy-policy-page-8553

14. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our services, practices, technology, or applicable requirements.

When changes are made, we will update the Effective Date or Last Updated date at the top of this page and publish the revised Terms on our website.

15. CONTACT US

If you have questions about these Terms & Conditions, please contact:

Tusculum AI
A DBA of VOGTS HOMETOWN ROOFING LLC

Email:[email protected]
Phone: 18304282820
Website:[email protected]